IPTV is used by millions across the U.S. and provides a variety of entertainment programming.
Problem:
A flicker on video and delay between the sound and the picture on the screen happens because of a buildup caused by a multicast out-of-sync error. The service provider needs to know immediately when and where in their network this issue happened and whether this issue happened due to a software application or hardware (i.e. network equipment).
Solution:
By using the QP, they will know right away which time and which PCAP file contains the out-of-sync error. When the error is detected, the QP will automatically notify them of the time and the PCAP file. They will use PureInsight to verify that it was an out-of-sync error and continue to look into the packets.
With the QP’s high performance and fast drill-down capabilities, they were able to figure out the cause of the issues right away and since the QP is not prone to losing packets, the integrity of the data is ensured.